MG Motor UK is making it easier for its UK customers to get help when they need it. If you have an MG Assistance breakdown policy, you’ll get a similar MG to drive until your own car is fixed and ready to go.
MG Assistance offers more than just roadside help. More than 180 MG dealerships and approved repairers across the UK have a large fleet of courtesy cars. If your car needs a complicated repair or a part is delayed, you can get a courtesy vehicle for as long as you need it. Dr Peter Lin, MG Motor UK’s Aftersales Director, shares his thoughts:
“These new services from MG Assistance are here to make owning an MG even better. If your car needs to go to one of our dealerships, you can relax knowing a similar MG will be ready for you and you can keep it until your car is fixed. MG Assistance works closely with our partners The AA and Switch Car Rental to provide a smooth, complete service.”
MG Assistance is available for MG vehicles during the entire warranty period. After the first year of cover that comes with a new MG, you get a free 12-month renewal of roadside assistance with the AA every time you service your car at an MG dealership. Every new MG also comes with a 7-year or 80,000-mile manufacturer warranty.
Martin Wilson, Chief Executive, Switch Car Rental, explains: “MG, The AA, and Switch each bring proven strengths to deliver a seamless MG Assistance experience. Switch provides the national fleet infrastructure, disciplined processes and expert teams to supply fast, like‑for‑like courtesy support for as long as repairs take. It’s a joined‑up solution built on capability, delivered with customer service at its core.”
James Starling, director of business services at The AA, said, “We are proud to partner with MG and help provide peace of mind to their customers. Our long-standing relationship goes from strength to strength, as our expert patrols help keep the wheels turning for MG owners.”
In 2025, MG became the UK’s tenth best-selling brand, welcoming over 85,000 new customers and delivering its 100,000th electric vehicle. To support its 380,000 customers, MG Motor UK opened a modern warehousing and parts distribution centre in Daventry, Northamptonshire. This 15,000 m² facility, run with XPO Logistics, helps MG meet growing demand for parts and services.
FAQ’s…
What does MG Assistance offer to UK MG customers besides roadside help?
MG Assistance provides more than roadside help, including a large fleet of courtesy cars from over 180 MG dealerships and approved repairers across the UK, available as long as necessary for repairs or parts delays.
How long does MG Assistance coverage last for a new MG vehicle?
MG Assistance is available during the entire warranty period, with a free 12-month renewal of roadside assistance with the AA after the first year, provided the car is serviced at an MG dealership.
Can I get a courtesy vehicle if my MG needs a complex repair?
Yes, if your MG requires a complicated repair or a delayed part, you can receive a courtesy car for as long as you need it from MG’s network of dealerships and approved repairers.
What partnerships does MG Assistance have to ensure a seamless service?
MG Assistance works closely with The AA and Switch Car Rental to deliver a comprehensive, smooth service, including fast courtesy support during repairs.
How is MG supporting its growing customer base and service infrastructure in the UK?
MG has opened a modern warehousing and parts distribution centre in Daventry to meet the increasing demand for parts and services, supporting over 380,000 customers and thriving as a top-selling UK brand.
